A
ADAPTERS //
All power sockets are 220 V / 50 Hz. If you do not have a suitable plug, it is possible to loan a European adapter from reception. A security deposit is required.
AIR-CONDITIONING //
The resort is fully air-conditioned.
B
BABY MONITORS //
Baby monitors are available from the Guest Service upon request and upon payment of a security deposit.
BABYSITTER //
Our employees would be pleased to arrange a babysitter for children under 3 (for a minimum of 2 hours; separate bill).
BATHROBE AND SLIPPERS //
You will find a hotel bathrobe and slippers in your wardrobe for you to use during your stay. Please note that the slippers are not suitable for the SPA-ROSA.
BEAUTY //
The SPA-ROSA team is available to serve you from 7:00 am until 9:00 pm daily.
BIKING //
We would be happy to hire bicycles out for € 7.00 per day.
BUSINESS CENTRE //
We would be pleased to provide a computer with a printer and internet access as
well as wireless LAN cards, depending on availability (extra cost incurred).
C
CHECK-IN & CHECK-OUT //
Rooms are available from 3 p.m. on the day of arrival until 11 a.m. on the day of departure.
CIGARETTES AND CIGARS //
In the resort you can find vending machines for cigarettes. A
selection of cigars is offered in the smokers lounge.
CLEANING //
Our house service is happy to take your laundry for washing, ironing or dry cleaning (at extra cost).
COTS //
Please state whether you will need a cot when you make your reservation.
D
DOGS AND OTHER PETS //
Please feel free to bring your dog and other pets with you to the resort. We charge € 30.00 per day per pet (not including food). Please understand that we cannot allow pets access to the golf courses, SPA-ROSA or the Market Place Restaurant. However, you may bring him/her along to the Weinwirtschaft or the Greenside Restaurant. We can also arrange a dogsitter (at extra cost).
DRESS CODE //
Depending on the time of day and your well-being, from sporty to elegant.
DRINKS //
Mineral water is available free of charge in your room.
E
EDUTAINMENT //
We offer edutainment workshops relating to varied and current topics, combined with practical tips for everyday, leisure and work scenarios.
ENOTECA //
Following a degustation of our extraordinary wines and with expert guidance guests can purchase their favourite wine here. Naturally all of the wines can also be conveniently delivered to you at home.
EVENTS //
We can offer you a range of different venues for private and corporate events. All rooms can be equipped with cutting-edge technical equipment. Our events team would be pleased to provide personal consultation to ensure the straightforward planning of your event.
F
FLOWERS //
If you wish a flower arrangement, please place your order at the Guest Service. We will be happy to fulfil your wishes.
FOOD & DRINK //
Our range of restaurants is just as varied as the other services we offer. Stylish worlds of culinary delights are available for your delectation in our restaurants and bars.
- Market Place Restaurant
Enjoy a varied, healthy-eating buffet with a view over the Scharmützelsee lake. A whole host of tasty treats are freshly prepared, right in front of your eyes. - Villa am See Fine Dining Restaurant
The Fine Dining Restaurant ”Villa am See“ offers you the perfect symbiosis between sumptuous indulgence and unique location. During the day, the kitchen serves up an exiting range of light, regional dishes, whilst the evenings are dedicated to celebrate the art of fine dining. - Greenside Restaurant
Situated right at the 18th hole of the Arnold Palmer course, you will be able to enjoy international cuisine plus our “All Day Menu” for golfers. - Bar at the Market Place
Choose between refreshing cocktails, snacks, an exceptional wine selection or the finest coffee with a piece of cake from our patisserie. - Enoteca
Wine connoisseurs can buy their favourite wine here after consultation with an expert. The Enoteca offers fondue evenings in the winter months. - Smokers’ lounge
British-style lounge with leather armchairs, humidor and billiard table. - Tie break
At the Tie Break, snacks and refreshments are served after tennis. - Wellness bar at SPA-ROSA
A wide range of energy-boosting drinks and tasty bites by the poolside.
G
GOLF //
The only 5-star superior golf course in a German-speaking country. Our three 18- hole courses were designed by the legendary Stan Eby, Arnold Palmer and Nick Faldo and have been carefully modelled to incorporate the natural landscape.
GUEST SERVICE //
Our Guest Service is there to fulfill your individual wishes and to provide you with information about the resort and the surroundings during your stay.
H
HAIR DRESSER //
The hairdressing salon "Coiffeur Karin De Fontaine" is located near the resort. If you would like to make an appointment, please call: +49 (0) 33-631 61 060
HAIR DRYER //
There is a hair dryer in the bathroom cabinet under the sink.
HOSTS //
A personal touch is the name of the game at A-ROSA. Both when it comes to service and to the people who look after our guests. Your personal hosts will ensure that you have everything you need and that you can relax to the full without having to worry about a thing.
I
INTERNET //
All rooms (except house 5) and the public areas have a wireless LAN access. You can also obtain wireless LAN codes from the reception. Furthermore there is a computer with a printer available for you to use against a fee.
K
KEYCARD //
Your keycard will open your room door. The card is also a method of payment throughout the entire resort and also allows you access to the SPA area.
L
LOCAL AREA //
Spreewald 50 km, Berlin 70 km, Potsdam 85 km.
LUGGAGE //
We will be happy to help you transport your luggage. It is possible to store your luggage in a separate luggage room until your departure.
M
MARKET PLACE //
From the Market Place, you can access anything and everything you fancy: from cultural events and entertainment to communication, bars, cafes and restaurants. A place that is full of life, conviviality, enjoyment and peaceful moments.
MESSAGES //
Information and messages for you that are received by the reception during your stay, are passed on to you via letter or a message on the television.
METHODS OF PAYMENT //
We accept debit card, Mastercard, Eurocard, Visa, Diners Club and American Express for the payment of bills.
P
PARKING //
Outdoor parking is available at € 8 per day and parking in an underground car park is available at € 15 per day.
PRO-SHOP //
A diverse selection of sports and golfing accessories can be found at the Pro-Shop in the golf clubhouse. We constantly carry the latest collections from famous manufacturers e.g. Golfino, adidas, Footjoy, Alberto, Titleist. In the A-ROSA tennis centre you can find a small Pro-Shop offering tennis equipment, tennis rackets
and everything a beginner needs for the public golf course McEwan.
R
RADIO //
Using the television you can additionally tune into a selection of radio programs.
ROSINIS KIDS’ AND YOUTH CLUB //
Free expert childcare in ROSINIS Child and Youth Club for all children and youngsters from 3 - 15 years. Childcare for children until the age of 2 is available on request (extra costs incurred).
S
SAFE/VALUABLES //
There is a safe in each room and a central safe at each resort.
SEGWAY //
Hire the high-tech Segway at a rate of €40 per hour, including insurance.
We recommend a trip around the Scharmützelsee lake (duration: 3 hours).
SERVICE FOR GUESTS WITH DISABILITIES //
Rooms are available for guests with disabilities.
SHOE CLEANING SERVICE //
In the resort you can find an automatic shoe cleaning machine. To clean your golf shoes, please use the shoe cleaning machine in front of the Golf Club House.
SHOPS //
The Strobel shop at the Market Place offers clothes from Hugo Boss and Napapijri, accessoires, specialities from our kitchen a.s.o. You can find an additional shop in the golf club house.
SHUTTLE SERVICE //
Our Guest Service will be happy to organise a shuttle service for you (charges apply).
SMOKING //
A healthy lifestyle defined by optimum well-being is part of A-ROSA’s core philosophy. In order to help you achieve this, smoking has been restricted to smoking areas since 1 November, 2007. Smoking is only permitted in these areas.
SPA-ROSA AND SPORT //
The best place to enjoy some rest and relaxation is in idyllic surroundings. The exquisite, 4,200 m² SPA area gives you access to a whole new dimension of well-being. Enjoy pure SPA relaxation in the indoor or outdoor pool, in the relaxation pool, in the seven different types of sauna, in the steam baths or with one of our SPA treatments that offer international treatments with a regional slant.
Our gym is equipped with first-class equipment such as the Power Plate, an extensive range of courses and personal training with optional nutritional advice.
With its natural beauty, Bad Saarow offers a wide range of sports opportunities such as golf, tennis, hiking, clay-pigeon shooting, sailing, windsurfing and kayaking. Sports enthusiasts are sure to find something to get their pulses racing here.
SWIMWEAR //
It is possible to purchase swimwear at the SPA-ROSA or at the shop.
T
TELEVISION PROGRAMMES //
We have around 30 television programmes for you on offer.
V
VISITORS’ TAX //
Bad Saarow/Scharmützelsee: €1.50 per adult per day; children aged 10 to 17 €0.50 per child per day.