A
ADAPTERS //
All power sockets are 220 V / 50 Hz. If you do not have a suitable plug, it is possible to borrow a European adapter at the reception. A deposit is required.
B
BABY MONITORS //
You can use our room phones as a baby listening monitor.
BABYSITTER //
Babysitters can be arranged for a fee.
BATHROBE AND SLIPPERS //
You will find a hotel bathrobe and slippers on your bed to use during your stay.
BEAUTY IN SPA-ROSA //
The SPA reception team is available to give individual consultations
from 8:00 am until 9:00 pm daily.
BIKING //
We would be happy to hire bicycles out for a fee.
BUSINESS CENTRE //
The business centre in the conference area is available for your use free of charge.
C
CHECK-IN & CHECK-OUT //
Rooms are available from 3 p.m. on the day of arrival until 11 a.m. on the day of departure.
CHILD CARE “ROSINIS” & “RAGAZZI” //
Children between the ages of 3 and 12 will be cared for by highly trained staff in the ROSINIS kids' club at no extra cost. Our youth club RAGAZZI is available for enthusiasts from up to 12 years.
CLEANING //
Our laundry service is available for washing, ironing and dry cleaning (against a charge).
COTS //
Please state whether you will need a cot when you make your reservation.
D
DOGS AND OTHER PETS //
Please feel free to bring your dog with you to the resort. We charge € 45.00 per dog and day, inclusive food bowl and blanket. Please understand that we cannot allow pets access to the golf courses, SPA-ROSA or the restaurants (except for the Golf House Restaurant). We will gladly organise a dog sitting service for hotel guests.
DRESS CODE //
Depending on the time of day and your well-being, from sporty to elegant.
DRINKS //
Mineral water is available free of charge in your room when you arrive.
E
ENTERTAINMENT //
The highly varied entertainment schedule can be found in our daily in-house bulletin, “Der Tag”.
EVENTS //
We can offer you a range of different venues for private and corporate events. All rooms can be equipped with cutting-edge technical equipment. Our events team would be pleased to provide personal consultation to ensure the straightforward planning of your event.
F
FLOWERS //
The Guest Service can organize flower arrangements for you. Our hotel florist will care for your individual requirements.
FOOD & DRINK //
Our range of restaurants is just as varied as the other services we offer. Stylish worlds of culinary delights are available for your delectation in our restaurants and bars.
- “Streif” display cooking buffet
The Streif restaurant provides a highly nutritious range: for instance, regional-style bites of natural, healthy cuisine and also a range of international delicious - Restaurant Monti e Mare
Our restaurant Monti e Mare invites you to discover and taste the cuisine from Italy - Gourmet restaurant Heimatliebe
This restaurant is defined by a combination of classics and nouvelle cuisine that makes good use of the produce of the region. - Bar at the Market Place
Try our delicious range of cocktails, freshly prepared by our mixologist. - Vitalbar at the SPA-ROSA
We serve a range of energy-boosting drinks and food. - Smoker's lounge & fireplace lounge
A selection of fine wines and cigars offers the perfect way to round off the day.
G
GOLF //
A 9-hole golf course is located at the resort itself. The Kitzbühel region is an Alpine golf centre with three further courses in the immediate area and another 19 in the region.
GUEST SERVICE //
Our hosts will be happy to offer help and advice during your stay.
H
HAIR DRESSER //
Our hairdressing salon is located in the SPA area.
HAIR DRYER //
There is a hair dryer in the bathroom cabinet under the sink.
HOSTS //
A personal touch is the name of the game at A-ROSA. Both when it comes to service and to the people who look after our guests.
I
INTERNET //
Our rooms are equipped with a LAN connection. The use of this is free. A LAN cable and the necessary access code are available from reception. We also have an ISDN connection modem available on request. Complimentary wireless LAN is available in public areas (third floor and in the conference area).
K
KEYCARD //
Your keycard will open your room door. The card is also a method of payment throughout the entire resort and also allows you access to the SPA area.
L
LIMOUSINE SERVICE //
We offer a professional chauffeur driven limousine service. Whether comfortable shopping trips to nearby cities such as Munich, Innsbruck or Salzburg or airport transfers.
LOCAL AREA //
Salzburg 79 km, Innsbruck 100 km, Munich 120 km.
M
MARKET PLACE //
The heart of our resort, the Market Place, is ideal for first encounters. From the Market Place, you can access anything and everything you fancy: from cultural events and entertainment to communication, bars, cafes, Moa lounge and restaurants. A place that is full of life, conviviality, enjoyment and peaceful moments.
METHODS OF PAYMENT //
American Express, MasterCard, Visa, Diners Club Card, Maestro, EC Card
MOBILE PHONES //
Please notice, that the use of laptops and mobile phones within the SPA area and restaurants is not permitted.
N
NEWSPAPERS //
A selection of daily newspapers is located at the Bar am Marktplatz and in the breakfast room for our hotel guests. More newspapers and journals are available at the front desk on the ground floor.
NUTRITIONAL ADVICE //
Enjoy the possibility of obtaining a personal nutritional consultation during your stay. Our nutrition program shows you how easy it is to nourish yourself healthily and tastily.
P
PARKING //
Parking is available at € 15 per day.
R
RADIO //
The television also receive some radio stations.
S
SAFE/VALUABLES //
There is a safe in each room and a central safe at each resort.
SERVICE FOR GUESTS WITH DISABILITIES //
Rooms are available for guests with disabilities.
SHOESHINE SERVICE //
An automatic shoe cleaning machine is situated on the second
floor. We will gladly clean your shoes upon request.
SHOPS //
You find the golf-proshop and cashmere store on the ground floor and our very own SPA-ROSA Shop on the third floor.
SMOKING //
A healthy lifestyle defined by optimum well-being is part of A-ROSA’s core philosophy. On order to help you achieve this, smoking has been restricted to smoking areas. Smoking is only permitted in these areas.
SPA-ROSA AND SPORT //
Reserved for relaxation of the body, soul and mind. An exclusive range of treatments for your relaxation, revitalisation and well-being with beauty treatments, massages, Ayurveda, packs, thalassotherapy, relaxation baths, private SPA suite, sports and leisure activities. Children under the age of 16 may only enter the SPA area when accompanied by a parent.
Fitness centre with large gym area: strength training, running machines, cycling machines, cross-trainers, spinning bikes, classic gym equipment, back training, yoga, stretching, aerobics, aqua aerobics, fitness checks, Nordic walking, running, qi gong.
Additional activities (at extra cost):
Summer: mountain biking, paragliding, canyoning, rafting, mountain walks with a guide, mountain climbing, etc.
Winter: ski or snowboard lessons, walks on snowshoes, Alpine curling, curling, ice skating, rides in a horse-drawn carriage, etc.
SPORTSWEAR //
There is a choice of various sports clothing, depending on the season, which is available for purchase from the Sports Shop on the Ground Floor.
T
TONI ALM //
Looking for a rustic mountain hut, but don‘t want to renounce the usual A-ROSA service? Then you will find, that our partner hut „Toni Alm“ is exactly the right choice. Cosy and sophisticated 5-star lodge evenings await you near the middle station of the Kitzbühel Panorama lift at 1.530 m.
V
VIP SERVICES //
Do you require a limousine or helicopter service, a private jet, or simply an exclusive sightseeing tour through the city of Salzburg, including your own chauffeur? Our Guest Service will help you to fulfil your wishes.
VISITORS’ TAX //
Kitzbühel: approx. € 1,10 per person per day